We stand by our quality and want you to love your purchase. If your item arrives with a print error, visible defect, or production issue, we’ll offer a free replacement or refund.
Since all our products are made to order, we do not accept general returns or size-related exchanges. Please review our Size Guide carefully before placing your order.
How to Request a Refund or Reprint:
• Contact us at support@ollienollie.co within 14 days of delivery.
• Provide your order number and clear photos of the issue.
• Once verified, we’ll process a replacement or refund as quickly as possible.
Please note: We cannot process refunds or reprints for orders with incorrect size selections, as all items are custom-made.